Government Watchdog Calls for Suspension of Online Hoverboard Sales

The head of the Consumer Product Safety Commission says there are "core safety issues that need to be addressed."
2:14 | 01/21/16

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Transcript for Government Watchdog Calls for Suspension of Online Hoverboard Sales
We move on to a new warning about hoverboards. Top government watchdog is calling for a suspension of all online sales of all hoverboards. There are concerns not just about the fires but also the falls and ABC's gio Benitez has the story. Reporter: This morning with people falling and boards exploding, a damaging new report from the government says until further review, sales of these hoverboards should stop especially online whether it's a $500 or a $5,000 podle, the safety of all hoverboards called into question. We've seen enough fall and fire hazards to believe that there could be poor safety issues that need to be addressed. Reporter: Just a day before the safety announcement a northern California family says their hoverboard caught fire while being charged. The 40th such fire under investigation. The family's two dogs killed. It could happen in the middle of the night. I could have lost my daughter. Reporter: The one in a mall Happ captured the headlines but the chairman of the consumer product safety commission is also worried about this, injuries from falling off asking whether these hoverboards have the right technology and software to adjust for the difference between a 50-pound child or 150-pound adult. They are designed in a manner that makes them take off when people are not ready for it. That is a hidden hazard and can create dangerous falls. Reporter: This morning 13 models of hoverboards are actually under investigation for all those battery fires. Those models account for more than half of the hoverboards that have come into the country. Amazon said this week it would fully respond consumers who bought one of those boards and the government is calling on other retailers to do the same. And one of the hoverboard manufacturers, swagway, Lara, I know you have one telling us overnight they're testing a new version but as you can imagine all of these companies must be scrambling especially with Amazon allowing returns and if you bought yours on Amazon. I did. I'm trying to figure out how to hide it. We've retired ours. It's away. I never bought those. You held strong. I bought it before I knew they were going to implode. Now Amazon is allowing all those returns. It's setting a precedent. Good information. Now we go from hoverboards to a historic hire in the NFL.

This transcript has been automatically generated and may not be 100% accurate.

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