Grief Counselor Cries With Malaysia Airlines Families

Psychologist Paul Yin counsels family members of passengers missing on Malaysia Airlines flight MH370.
3:00 | 03/21/14

Coming up in the next {{countdown}} {{countdownlbl}}

Coming up next:



Skip to this video now

Now Playing:


Related Extras
Related Videos
Video Transcript
Transcript for Grief Counselor Cries With Malaysia Airlines Families
What is it like for these families to be in limbo. Well the problem is so -- in the -- you're not. When there's a technology -- starting points scored. -- -- -- -- -- -- -- -- starting point is. But when you're you're in -- -- -- get pulled from hope and despair similar times today and it's a situation that no one can stay in for. So after a few days you've seen many of the Fed remembers starts -- -- tour's one way or the other either. Leaning towards accepting that is loved ones are not coming back -- the other are just holding on to any kind of who murder or conspiracy -- that could convince them Indians can be -- this latest despair Rios or possibly a degree from on the plane. This from the southern Indian Ocean. Yesterday. Really caused -- major changes. That over the last week I feel like I'm sitting here waiting for a little -- two. And which would be the days when there is mentality where all the emotion would come out together exclusively. -- -- -- -- -- -- -- There is conclusive news. What little founding members reactions but -- -- We're waiting for that moment so that these people can be -- -- me because without that there's no percent well yes because heating need a starting point. The starting point need to be stable. And I know there is still starting point for him because -- -- to you without that experience. Like you there's not a lot you can do. But sometimes. -- you can do is the smallest thing. Because of bidders for its thing I did when they came in and I saw an elderly lady sitting on the floor crying. I sit down next. And I didn't do anything. About thirty seconds later she leaned against -- and the other hand on my head and then I put my hand over her. As she continues. And then later I started to -- and -- it just to be there with them. And the few days later I dream to bring the -- the measure recognized unions who want tourists who smiled and do this is elderly lady from the Chinese countryside I don't think hugging your school normal behavior for. What that told me was -- the smallest thing that I did -- -- wasn't exactly what she needed.

This transcript has been automatically generated and may not be 100% accurate.

{"duration":"3:00","description":"Psychologist Paul Yin counsels family members of passengers missing on Malaysia Airlines flight MH370.","mediaType":"default","section":"ABCNews/GMA","id":"23006595","title":"Grief Counselor Cries With Malaysia Airlines Families","url":"/GMA/video/grief-counselor-cries-malaysia-airlines-families-23006595"}