Details From Inside Hijacked Ethiopian Plane

Passengers deny report that said they were unaware of a threat.
3:00 | 02/18/14

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Transcript for Details From Inside Hijacked Ethiopian Plane
We are learning much more today about that hijacking of a passenger jet by its co-pilot. At first we were told that the passengers were unaware of the threat but now they are telling a much different story about their terrifying ordeal and ABC's terry Moran has the latest from London. Reporter: It is every passenger's worst nightmare come true. Your co-pilot hijacks your plane from inside the cockpit. And that's what happened to the Shrock family of Goshen, Indiana. There was yelling over the intercom like put your masks on. Reporter: The plane rocking, hurtling about, plunging. We just knew there was a lot of turbulence. We lost a lot of altitude. Reporter: The co-pilot threatening to crash the plane as the pilot who was locked out by the co-pilot after he left to go to the bathroom battled to get back inside. The lock on the door since 9/11, somebody can lock themselves in and you can't get anybody else back in. Cockpit. Reporter: Then silence, no answers to their questions about the drama unfolding inside the cockpit. It was about three hours. We didn't hear anything after all of the yelling. Reporter: Air traffic controllers were wrestling with when to do. Italian and French fighter jets were scrambled. Fuel remaining is now 20 minutes. Reporter: Finally the police stormed the plane. Your attention, please. This is a police operation. Reporter: The pilot exiting the cockpit down a rope. He was arrested immediately. And he is in a world of trouble looking at a 20-year prison sentence if convicted. Now, U.S. Airlines have a general rule. If the co-pilot or pilot leave the cockpit to use the facilities, a flight attendant always, always steps in the cockpit. No one is allowed to be alone in the cockpit on U.S. Flights. Airlines around the world will undoubtedly looking at these

This transcript has been automatically generated and may not be 100% accurate.

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