Obama Speaks on Scandal at Veterans Affairs

The White House is sending top aide Rob Nabors to investigate any misconduct at the VA.
1:41 | 05/22/14

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Transcript for Obama Speaks on Scandal at Veterans Affairs
Now, to president Obama speaking out for the first time, about the scandal at the V veterans affairs department, the V.A. The president promising to come down hard, if the allegations prove to be true. ABC's Jim Avila has the latest. And joins us, now, from Washington. Good morning, Jim. Reporter: Good morning, robin. President Obama vowing to fix whatever is wrong with the V.A. Today, sending out a new Mr. Fix-it out west, to ground zero. The white house sent a top Obama aide, rob Nabors, to Phoenix, overnight, to tour the epicenter of the cooking the books scandal that has rocked the V.A. Across the country. Rob's review will be a comprehensive look at the veterans' administration approach currently to access of care. I want to know what's working. I want to know what's not working. And I want specific recommendations on how V.A. Can up their game. Reporter: Nabors will hear from local veterans groups. His report to be finished by mid-june. The president promising to crackdown on anyone who manipulated or falsified records to hide those long delays to see a doctor, often months, patient after patient has complained about. I assure you, if there is misconduct, it will be punished. Reporter: On the line of today's tour, an internal audit, a congressional investigation, and a separate probe by the secretary general. He's not going to be interested in continuing to serve. Reporter: The president, telling general shinseki in the oval office, he will be held accountable.

This transcript has been automatically generated and may not be 100% accurate.

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