Trouble in the Skies for Jet Blue

The airline issued an apology to one passenger and had to subdue another.
2:15 | 06/16/14

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Transcript for Trouble in the Skies for Jet Blue
Thanks. All right, new trouble for jet. Narrator: -- Jett blu. One passenger was retrained, the company had to apologize after a fright attendant refused to let a little girl use the bathroom. David Curley has that. Reporter: What a scene. A passenger out of control shortly after takeoff from new York to Las Vegas Sunday morning. Shocked, because the man was sleeping. And listen, it sounds like his daughter tries to stop him. Dad! Just woke up out of nowhere and started flipping out. Reporter: Crawling over seats, spewing at flight attend attendants, swings at them. They sub dude him, tied down, and pinned in the chair. Reporter: Subdued, but the captain decided to make an unscheduled stop? Detroit. You don't know what's behind it, you don't know how much more effort to put into it. That's one of the reasons to get them off now. Reporter: This morning the passenger has been released from a hospital. It's unclear whether the man will face charges. This isn't the only headache for jetblu. They apologized to the mother of a 3-year-old. It was Monday when the mother of a 3-year-old was to fly to Boston. Stuck on the tarmac for 30 minutes, she needed to go to the bathroom. The flight attendant snapped at me, no, sit down. I sat down immediately. I was shocked. Reporter: She said summer couldn't hold it, she got up to clean up, and snapped at her again. And the captain took her to the gate to remove the passenger. She didn't have to get off. They originally offered her $50 to the purchase of a ticket. But in the apology, it said it will give $5,000 to the charity of her choice. A way to say we're sorry. It's the least they could do. Yes, the very least. This is so sad, the news

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