Baby is denied flight home

A family is fighting to get its newborn son home after he was born prematurely in a different state, but their insurance company refuses to pay it. ABC News' Kendis Gibson reports.
2:07 | 05/22/18

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Transcript for Baby is denied flight home
And we turn out an emotional battle between a Pennsylvania family and their health insurance company yet they say the company is preventing their newborn baby from coming home. Austin product look at him there was born prematurely in Texas where his mother was on a business trip and now the family says their health care provider. Is denying their request to pay for the long medical flight home. Sir proudest to day business trip to Texas started with a big surprise. About twelve hours into her water broke and a hotel room downtown their tiny miracle was born two months premature in April. Weighing only four and a half pounds he's up to pounds used one half pounds. Italy reborn now is six pounds well Nelson's funeral is part. Baby Austin came into the world attacks and even taking his name from his surprise city of birth but as families trying to get him back to the Philadelphia area and now doctors have cleared the infant to be transferred. Austin's father says Aetna the insurance company has twice denied to Hubbard air ambulance that's needed to carry Austin the 15100 miles home. Aetna's letter addressed to the five week old says there is no evidence that your condition is unstable and requires medical supervision and rapid transport. He can travel on commercial flight because he. Basically camping in that environment is he still has a feeding tube then you have to be transferred to a local that you hear comment telling you need to sharks or home. With his wife for the Texas and the Q and four year old Big Brother home in Pennsylvania Steve says the situation has just become untenable. Not having another one here. How much they. In a statement the health care provider says. Aetna covers non emergent air ambulance transfers. Base our medical necessity after. Considering the specifics of each case we are working directly with mr. and mrs. product to ensure they continue to receive the level of care needed. And by the way Sarah was cleared by doctors to make that trip to Texas herb employee here is now says that it'll try to fly Austin back home that's nice about it.

This transcript has been automatically generated and may not be 100% accurate.

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