Amazon under fire for package delays just a week into the holiday shopping season

After a record-breaking start to the online retailer’s sales report, customers are complaining that packages are not arriving on time.
1:16 | 12/07/19

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Transcript for Amazon under fire for package delays just a week into the holiday shopping season
And we continue to Amazon on defense after falling behind on delivering packages when they promised they would be there. Here's Diane Macedo, with Amazon's new explanation. Reporter: Tonight, Amazon under fire and under pressure amid delivery delays just a week into the holiday shopping season. After a reported record-breaking start to the season, the retail giant's customers are now taking to social media, complaining their packages never arrived. One Twitter user writes, "What's the point of having an Amazon delivery day and then nothing gets delivered on that day?" Amazon now says in a statement, "Some deliveries were briefly impacted by weather." The retail giant also adds, "We worked quickly to re-balance capacity across our network setting customers up for a great rest of the season." The pressure is on, and it's just going to build all the way up to Christmas day. Reporter: David, this holiday shopping season is almost a week shorter than usual, which could make it even more hectic. David? Diane, thank you. Still ahead on "World news tonight" this Friday, the alarming headline on the flu. The new numbers, and where. Also, the horrifying

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