US Government Warns Customers Not to Use Samsung Galaxy Note 7 Phones Due to Fire Risk

The Consumer Product Safety Commission advised phone owners to "power them down and stop charging or using the device."
2:18 | 09/10/16

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Transcript for US Government Warns Customers Not to Use Samsung Galaxy Note 7 Phones Due to Fire Risk
It is stunning and rare warning from the federal government at this hour. And it comes after a driver witnessed his SUV going up in flames the driver says it was his Smartphone that suddenly ignited on its own. Ed authorities now say there have been dozens of similar fires. Tonight Deb warning to owners of the Samsung galaxy note seven Smartphone Americans are urged to immediately turn them off. To stop charging them after the image of that Jeep in Gholston flames. NBC evening the FAA also warning airline passengers not to put them in their checked bags. ABC's David Curley leading us off. All remarkable move tonight by the US government. Telling consumers not to use their Samsung galaxy note seven phones and car fire in an unprecedented action the Consumer Product Safety Commission. Advising the hundreds of thousands of Americans who have bought the phone's top power them down and stop charging are using the device introducing. The all new Samsung galaxy note seven Samsung enthusiastically. Announced its latest phones but after 35 instances of fire including a Florida man who claims his Jeep caught fire while he was charging his phone it was very surprising to me how quick. Quick to bash caught on fire the South Korean company has not issued an official government recall of the galaxy note seven. Only offering to replace the phone. And that's prompting government actions I think the message is really if you're not gonna coordinate with us we have to go directly to consumers and tell them to stock is in the phones. And that follows an extraordinary warning from the FAA calling out a specific consumer product. Saying passengers should not turn on or charge these devices on board aircraft. This is serious and put it and put something that creates fire and noxious fumes on their plan. That's that is about as dangerous and gets FDA tests have shown what consumer devices and large shipments of lithium ion batteries. Can do on an aircraft. And David Corley is with the slide tonight David Samsung reacting to the government's warning and what are customers to do. Well Samsung is now agreeing with the government that customers should power down these devices bring them in an exchange for other models but the government says David. That may not be a good enough remedy.

This transcript has been automatically generated and may not be 100% accurate.

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