How to connect with aging parents during the coronavirus pandemic

GMA's Becky Worley shows us how to help seniors navigate new technology.
2:17 | 05/23/20

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Transcript for How to connect with aging parents during the coronavirus pandemic
So many of us have friends who are more isolated than ever. Getting them to use video chat technology seems like a great idea, but it's not always an easy to accomplish feat and Becky Worley has some solutions. Take a look. Reporter: We met great grandmother Ruthie Newman last fall. She's an artistic, social, 80-year-old senior who loves painting lessons and visits from her son Keith. Hello. Reporter: But nursing homes so worried about the spread of the coronavirus have stopped all visits, and Ruthie, who isn't very techie, hasn't been able to set up video chatting. Every day is precious. I don't want to miss out on every opportunity to be there for my mom. Reporter: This dilemma of how to connect with older relatives online is playing out across the world. We want to video conference with my mother-in-law in England. So, what's the easiest option? You're going to want to find something that is very straightforward, very easy and you want to meet them on their level. Reporter: She says if they have a smartphone, the easiest thing is to use facetime if it's an iPhone or Google duo for android phones. Another easy option if they have Facebook installed -- There is an app that's called Facebook messenger lite. It just kind of eliminates the fluffy extra effects and gets down to business by making Reporter: If they have a webcam on their laptop or desktop, both zoom and Skype have meet now options where you email a link and user doesn't need an account or pre-installed software to join. Hi, granny. Reporter: That's what we did with my mother-in-law. She had no problems whatsoever. That's crazy. Reporter: For Ruthie her son Keith and I got creative. There are many devices. Some targeted just at seniors but we bought an Amazon echo show, which does video chat through the video chat through Alexa on the phone or through another echo device with a screen. The key is setting up account and wi-fi info in advance then sending it to the nursing home. Keith delivered it and started a video chat with Ruthie. Hi, mother. How nice to see you today in person rather than on a phone call. Reporter: They talked about the future. So you are asking about plans for Christmas. That would be nice. Reporter: Just seeing her giving him peace of mind. For "Good morning America," Becky Worley, ABC news, Sunnyvale, California. Our big thanks to Becky Worley for that. Now over to whit.

This transcript has been automatically generated and may not be 100% accurate.

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