New consumer warning about con artists on Amazon Prime Day

The Better Business Bureau released a new report about con men posing as Amazon employees who could try to steal personal information.
1:57 | 10/09/20

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Transcript for New consumer warning about con artists on Amazon Prime Day
We switch gears and turn to an exclusive. A new report from the better business bureau warning about con artists posing as Amazon employees to try to steal your personal information and this is come ago head of next week's prime day. Erielle reshef has more on this good morning, erielle. Reporter: Hey, good morning to you, Cecilia. Prime day will span two days but with so many shopping online during the pandemic and ahead of big sales, experts warn scammers could be looking to cash in. Good morning Amazon prime day is back with Amazon prime day just around the corner, the better business bureau out with a warning that shoppers shui shall aware of bogus phone calls like these. We placed hold on it and that order seemed to be fraudulent. Press 1 to talk with Amazon fraud department executive. Reporter: Callers pretending to work for Amazon and even more tricky, the calls sometimes show up as legitimate numbers from the better business bureau and other organizations. Once you press 1 you open yourselves up to whatever it is they're wanting from you, your personal information, your social security, your bank, your driver's license. Reporter: The bbb says the scammer tells you that there's a problem with your Amazon account like a lost package or a declined credit card payment. Then they ask for personal information like your Amazon account login, credit card number or your date of birth. They're targeting anybody with a phone, so whether it's a business or whether it's somebody who doesn't own their own company, you're a target. Reporter: Amazon telling "Gma" it works hard to protect against bad arcs that fraudulently use our brand. And Amazon says be skeptical of any unsolicited calls or emails and never pay outside their website and also say be sure to ignore any urgent calls for action that could be a scammer's way of getting you to act fast without thinking. Great advice there, erielle. Thank you.

This transcript has been automatically generated and may not be 100% accurate.

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