Transcript for 911 Dispatcher Helps Brave Boy Through Break-In
Now to a heart-stopping 911 call from a brave young boy hiding from an intruder in this home. A very smart dispatcher helping him stay calm, guiding him through the ordeal using the house's phones. ABC's bazi kanani has this incredible story. What is your emergency? I have a 1-year-old on the phone hiding in his mom's bedroom. There is a man in his house. Reporter: Terrified and alone. This is the moment 12-year-old Luke Fournier is patched through to a man who would be his lifeline through a harrowing ordeal. Luke, I'm T.J. I'm going to stay on the phone with you till I get the police there, okay? Reporter: It started when Luke spotted a stranger at his door. That's when police say the intruder smashed a glass window and broke in. Luke locking himself in his mother's bedroom. Okay, Luke, did you see, did he have a weapon in his hand or anything? I don't know. Reporter: Luke whispering so the intruder wouldn't discover him. That's when T.J. Suggests a code. You don't have to talk. Just 1 for yes, 2 for no, okay. You're home alone? Presses 1. You're in a room. Is it a bedroom? He just kept ringing the doorbell. Stood for awhile. I decided to go to the silent call procedures and just continued asking the questions that way to try to make him more comfortable. Reporter: Police arrive but the suspect is gone. But thanks to Luke, not for long. His description leading police to this man, Richard Pourier. After chasing him on foot officers arrest him finding various items they believe were stolen during break-ins at more than one home. An alleged serial burglar captured thanks to one smart boy and that calming voice on the phone. For "Good morning America," bazi kanani, ABC news, New York.
This transcript has been automatically generated and may not be 100% accurate.