911 Tape Captures Moments Before Calif. Van Crash

A California driver lost control of the vehicle with seven passengers aboard.
3:00 | 01/09/14

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Transcript for 911 Tape Captures Moments Before Calif. Van Crash
harrowing highway nightmare, all captured911 call from a california driver who loses control of the car and the brakes with seven passengers on board. Abc's aditi roy has the story. 911, what's your emergency? We need help. Reporter: You can hear the desperation in claudia frazier's voice on the 911 call. The van she is in headed towards a fiery crash. Where are you at? Coming off 80. We're on the side road. We lost our brakes. Reporter: Officials say it was traveling more than 50 miles an hour on a northern california highway. The driver, jerry chalme and six friends were on their way home from a day trip to reno when she says she lost control of the van. Are you going westbound? We have no -- I don't know where are. Giving out. Car is out of control. Reporter: Turns off the highway she crashes into another car. The van then burting into flames. And the 911 operator still on the line. What is it that you're reporting? I can't really hear you. Hello. Hello. Reporter: Silence on the other end. Authorities say 90-year-old frances savia inside the van died. The six survivors are recovering from their injuries. The crash still under investigation. But police say it looks like a problem with the gas pedal caused the van to go out of control and have advice for others in the same predicament. Shift the gear selector into neutral which is going to cause the engine to rev but will allow you to stop. Reporter: A valuable lesson during a life-or-death moment. For abc news, aditi roy, los angeles.

This transcript has been automatically generated and may not be 100% accurate.

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