Transcript for Delta offers passengers up to $10,000 for being bumped from flight
It's the video that turned into PR nightmare for United Airlines. The passenger here being dragged from his seat by police. Want a bloody in the process it is from the policy of passenger bomb scene right back in the spotlight and now one airline apparently. As ready to compensate passengers nearly a dearly he'd give up their seeded ABC's Gloria Riviera has more. Major airlines are working to squash the backlash caused by this violent video United Airlines passenger doctor del blue forcibly removed from a light on Sunday. Delta taking the first step. Allowing its employees to offer greater payouts to passengers who voluntarily give up their seats on overbooked flights. Telling gate agents city letter obtained by ABC news. Rather than offering just 800 dollars they can now offer of 151000 dollars and supervisors who live for us could only offer thirteen hundred dollars. Now enough for up to 101000 dollars it certainly makes a statement because it's saying look we. We value not only are customers that we value. The experiences of our customer service agents united updating its policy to combat future incidents like Sunday's which was prompted win four crew members were assigned to be given seats. After passengers on the full flight had already boarded. Now the airline issuing new rules to make sure crews traveling on its aircraft are booked at least sixty minutes prior to departure. American pitching in say they will not in voluntarily removing revenue passenger who is already boarded in order to give his seat to another passenger. If airlines do a better job. Entice seen passengers to give up their seats voluntarily. It will significantly drive down those involuntary bumps. So many of us have been there waiting to board and hearing those escalating offers of cash or coupons to give up your seat. Well last year alone more than 400000 passengers. Did the airlines up on that offer nearly two million dollars in cash alone was paid to a portion of them. With these new changes that figure could go way act. Dan incredible it's all about incentivizing Gloria thank you.
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