Eric Shinseki Resigns Due to Veterans Affairs Scandal

Secretary of Veterans Affairs steps down after a month of pressure surrounding the delayed care scandal.
3:16 | 05/31/14

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Transcript for Eric Shinseki Resigns Due to Veterans Affairs Scandal
We're going to turn to the big shakeup at the top of the scandal-scarred V.A. The veterans affairs chief has resired after more than a month of shocking stories for failure of adequate care of for the veterans. That really didn't leave the president much choice yesterday. Reporter: You're right, bianna. A new man at the top. Will that bring in a new era at the V.A. Who has been trained to hide bad news. A few minutes ago, secretary shinseki offered me his resignation. Reporter: Shinseki was done in by a scheduling scandal, that hid long waits for veterans to see doctors. More than 100 members of congress pressured V.A. Secretary Eric shinseki to resign. But he resisted. Claiming he was betrayed but those who ran the troubled V.A. Hospitals. I can't explain the lack of integrity of some of the leaders of our health care facilities. Reporter: The secretary apologized. And could not resist resignation any longer. Sonia Nicastro's husband died last year from cancer, while waiting 15 months to see a V.A. Doctor. It was impossible to get an appointment at the V.A. All he got was runaround. Reporter: Finally, the V.A. Secretary could no longer claim the scandal was limited to a new hospitals. The inspector-general's interim report called it systemic. And the v.a.'s internal audit, delivered to the president hours before the secretary's resignation, agreed. I thought the problem was isolated because I believe that. I no longer believe it. It is systemic. Reporter: Deputy V.A. Secretary, Sloan Gibson, will now take on the job of reforming a corrupt scheduling system that put veterans' lives in danger, by hiding their long delays to see doctors. President Obama, ordering that those veterans ras waiting to see a doctor, be contacted one by one, to schedule a immediate appointment. We have to do better and we will. There's too many veterans receiving care right now who deserve all of our best efforts. Reporter: Still, the president was reluctant to fire general shinseki, a war hero himself. But he conceded that a change in culture was needed. He said the scandal was becoming a distraction for the country. And another resignation yesterday. Jay carney steps down after more than three years on the job. The white house press pool was surprised by this move. Why announce two, big resignations on the same day? Reporter: They're two separate things. Shinseki because of scandal. Jay carney because of time. The longer you're there, the daily friction between the press and the press secretary kind of grinds on everybody. He becomes less effective. I think it was time for him to go at this point. He realized that. He wanted to spend more time with his family and also wants to make some money, out here with the media or consulting or writing a book. He'll get to spend more time, valuable time with his wife. Our good friend and colleague, Claire shipman, as well. I'm going to miss Jon Karl. The back and forth? Yes. At the briefing. There's a lot of other news

This transcript has been automatically generated and may not be 100% accurate.

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