Long Road Home: A Story of Adoption from Haiti

'Nightline' follows Ruth Kerr's years-long journey to adopt two little sisters.
10:16 | 10/30/13

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Transcript for Long Road Home: A Story of Adoption from Haiti
There are hundreds of orphanages here in Haiti. This is one of the better ones Michael. -- the kids sleep in these little cubby holes. Play in the rubble everyone wants to be held. Nearly all the -- juicy here have families waiting for them in America. But they -- still here. -- -- looking for two little girls sisters who have lived in limbo over three years. -- adopted by an American woman but unable to leave Haiti. We're hoping we can help change that in the next three days. Suddenly -- here. -- it is nine has lived here since she was a toddler. Five long years. I feel a deep and anguish bond with time an adopted child myself. Who grew up in the shadow of an orphanage. I understand why she is slow towards. The protector confide in sister Erica. Miles and -- easily and -- -- here and she was born. That is why when I that a tweet this summer from a woman named -- -- I was so moved to help my -- stock in a flawed adoption process in Haiti. For the past year she tells me she has been -- and America's legal mother there adoption completed. But still they have grown up with nothing. And no one. The car their room while they still in Haiti they were officially adopted over a year goods. Apathy. Honestly. I don't know a better word to describe it just was an important. For her US government offices for -- Haitian government offices -- There is just a bureaucratic. Backlog. I imagine you would be the first to say it's important that this process be exquisitely here everybody needs to be -- -- right absolutely and I was vetted I had three separate two hours psychological appointments. Every its financial part of me has been checked out every ounce of -- -- has been checked out it's every I dotted every T crossed but it wasn't. It wasn't known it -- things there were pieces of paper missing there with all we forgot about it. That's what -- the process continue. On and on and on and on and on -- But she refuses to give up. And so in the steamy summer day our -- neither the bustling Port Au Prince airport. -- runs a successful consulting business from home in Seattle. Nearly four years ago the images of the Haitian earthquake so seared her heart that she jumped on -- plane to help. She spent her days washing the feet of the wearied fitting shoes for people who had none it was a journey that would change to -- lives. I looked outside the bus window and locked eyes with an -- and we just locked in it was like electricity they came through my body and I jumped up. Out of my seat and exclaimed I found my little girl. -- surprised even herself by this she wasn't looking to become a mother. And after months of reflection she decided to return to Haiti to -- girls. We laugh together and play. -- -- -- -- She began the adoption process. And sent troops -- them over the next two years. The girl turned to look forward to her weeklong visits in the overnight trips to her hometown. They told her they -- turning and she told them the scene. But every time she -- they were left behind to wonder if -- adoption. Could be believed. They have already had so much disappointment in abandonment in their life in the aren't just done -- again. Is -- something we're missing some reason he will not being permitted to leave Haiti immediately and I laughed -- them. We sit down with -- -- the orphanage director how does he feel we ask about Americans adopting Haitian kids. He tells us he has no reservation. Certainly not in this case there are people who say the best thing for these kids -- -- The best thing that hits -- Hate to leave and real and the -- world in the perfect right. -- -- -- -- -- -- -- Because. -- -- Finley and the birth parents bring their kids here is because they cannot take. -- asked someone to join us here who knows the problem only too well. Craig Johnson and -- Retired at forty -- high tech millionaire he and his wife Kathy adopted three kids from Haiti eight years ago. Craig's wife now runs an orphanage in Haiti and made some calls on the girls but -- Are hoping the combination of our cameras and Reagan -- these contacts. Might just get the kids to Seattle this week. All that remains we think is for them to get US visas. So. US embassy getting into right now I think he was there to be there to. K yeah should be a predictability that today we're saying okay the visa appointment was today at two that -- you go home Friday -- story. And what we don't get to that point and so that creates a process that could take two and half years could take three here's could take -- here. We arrive at the orphanage. Ruth has not seen the girls for nine months. But she hasn't been sending money to help support them. For years. -- is delighted. But critics gives -- a bit of a cold shoulder. Yeah. Unable to believe this time might actually be -- -- they leave him. Okay. If -- that cannot -- to hope Ruth who hoped for all of them. As we wait what. On his way back. -- -- -- Wednesday. They're -- understand how much I loved him. And how. Much I hots for them it's. But this time good news. Visas have come through. -- Fears -- should the giant pile of official paperwork roots yes -- It's what people. But -- critical form was never in question. Finalized years ago. The ruling Cushman document proving that the girls' biological parents voluntarily. Terminated their rights. That's right like more than 90% of the world's -- -- these girls have parents unable to care for them. -- -- poorest country in the Western Hemisphere. They have nine children. Pierre has a final request. Asking -- to meet with the girl's birth parents and get their blessing. Us -- keep it where they're. Okay. The next morning we head to the orphanage. The girl's biological parents -- at an apparent car waiting when we arrived. If the final step in what -- -- wrenching process for every one. -- is met the girl's parents before but this moment they all -- matters. So much at stake on the orphanage -- The translator explains blue when generic would like to stay in touch with the girls. Bad news before leaving to give me you know -- -- Ago when. Okay I'm picking -- Came out this request is a surprise but Ruth is philosophical. We here I am right hander Aaron four Lou it is philosophical too saying to -- Whose god is my witness I give -- two children. I love you for life. We -- family for life. They say goodbye. An agonizing sacrifice parents and desperate circumstances have long made for their children. It's time now to -- to a new. Seattle. -- at the airport by a slew of friends and fans -- It's good -- -- -- -- Hours. Makes -- can still barely believe. -- Speaker. But for every -- -- there are tens of thousands of kids. Growing up alone. Every child deserves a loving homes and -- loving family tonight. Two more -- girls. Have one.

This transcript has been automatically generated and may not be 100% accurate.

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