Malaysia Airlines Offers $5,000 to the Families of Victims

Outrage towards the government and the airline mounts over the handling of missing jet search.
3:00 | 03/25/14

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Transcript for Malaysia Airlines Offers $5,000 to the Families of Victims
Now to the grieving families. Reality setting in after getting the crushing news. The sadness mixed with anger at the airlines for the way they Hammed the tragedy. Bob woodruff is there in Kuala Lumpur for us this morning. Good morning, bob. Reporter: I just got out of the press conference. The families were certainly hoping to Lear more details about where the plane went and why it went down but did not get any of that today but there was an interesting financial offer from the airline. With anger still on the streets, Malaysia airlines declared today it would provide $5,000 to each of the families. That is compared to $25,000 sgraptsed by air France to its victims five years ago. Malaysia airlines is also criticized for telling the families about the tragedy simply through text messages just before the public announcement. Today in beijing outside the hotel where families have lived for more than two weeks, protesters, against the airline and its government. We just want to choose and if you make a conclusion with no exact evidence just from an analysis, why you make a conclusion. Reporter: Outside the Malaysian embassy relatives accuse them of being executioners. But in Kuala Lumpur, more prayers than protests. The family of Patrick Gomes, the chief steward on the flight told me that they will continue to burn this candle so that his soul can find its way home. It brings us closure. If it's in the ocean it's final, you know. He comes back in a different way, which is what we want. Reporter: Now this morning in Malaysia many of the towns and cities there are flying their flags half-mast in respect for the families and the victim, also a very moving front page here in the newspaper in Kuala Lumpur, you can see the plane in the darkness, good night mh370. Robin, josh. So hard to see. All right, bob, thank you. We bring in ABC news aviation consultant colonel Stephen ganyard in Washington with us this morning and, Steve, anything that's been released or revealed that will help investigators with all these theories as to what actually happened? Not really, robin. I think the key yesterday was that we finally affirmed what we believed for probably a week to ten days now and we came out and said, we know it's on the southern track and if it was on the southern track we know it only had so much gas and there is no way it was going to make land so I think this was more for the families and to move the search along with what we knew was actually the truth and so it's as David said this is now a recovery operation. It's not a rescue operation. And we hear what the Australian investigators said we're not searching for a needle in the haystack we're still trying to determine where the haystack is. Any new revelations where they're looking. Still brutal. We've been talking about still looking at areas the size of Alaska. It's just overwhelming. The task is just unbelievable. We've got a lot of ships. We've got a lot of planes out there but I what will happen we will shift to looking at the last known position of the aircraft before it hit the water. So instead of chasing debris I think that we're going to begin to focus on trying to estimate where the airplane was based on that last pinger hit, based on how much gas was in it and how far it might have traveled down rank so I think there will be a shift. It will be a little bit subtle. We won't look for debris as much but more looking for the bottom of the ocean. We did hear in David's report about the U.S. Navy sending it a black box locator. Can you tell us a little bit more about what that entails? It looks like a stingray. It gets towed at very low depths behind a ship and it has hydrophone, microphones listening for that pinger hopefully finding the wreckage at the bottom of the ocean. Even if the sound is no longer there there's still a way to find the box? Well, there is. If we have a general idea, there's a thing called side-looking sonar the U.S. Navy will also contribute and what itdoes, it makes a black and white picture of the ground of the seabed so that you'll be able to see if there's debris on the seabed but, again, we've got to get in the general area. Cannot search the whole south Indian ocean, expect to find what we need to find. Good point there. All right, Steve, thank you very much.

This transcript has been automatically generated and may not be 100% accurate.

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