18-hour delay for LA-bound passengers flying from New York

Passengers were offered pillows and blankets; Delta said it has offered fliers travel vouchers, air miles or a gift card on top of its apology.
1:06 | 08/23/19

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Transcript for 18-hour delay for LA-bound passengers flying from New York
tonight to those images coming, in passengers outraged. A flight from New York to los Angeles delayed, that's nothing new, but for 18 hours? ABC's David Kerley covers aviation. Reporter: Those groaning complaints from nearly 200 passengers heading from new York to L.A. Their 3:30 afternoon flight yesterday had already been out to the tarmac and back three times. This was 2:20 in the morning when they heard this. 9:00 A.M. Is it actually going to leave at 9:00 A.M.? Reporter: But then the agent delivered more news. The flight was not cancelled, so the airline would not be offering hotel vouchers. There's no vouchers for hotels. We'll give food and we'll give taxis if you're local. Reporter: Passengers were offered pillows and blankets for what turned into an 18-hour delay. Delta did have weather travel waivers in effect, which would have allowed passengers to make a one-time flight change without delta tells us they've offered passengers travel vouchers, miles or gift cards as a show of good will on top of the airlines' apology. David Kerley, thuf. Wh we come back, the

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