EMS officials under fire over disturbing video

Cleveland dispatch would not send an ambulance for a victim who was outside city limits.
1:37 | 01/30/18

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Transcript for EMS officials under fire over disturbing video
Eva, thank you. Next tonight, newly released body cam video causing outrage at this hour. Cleveland police calling the city's ems to help a man who had been shot 16 times. But Cleveland's ems reportedly refusing to come because they said the man ended up a few blocks over the border into the next town. Tonight, that call is under investigation, and here's ABC's Alex Perez. Reporter: Tonight, ems officials in Cleveland under fire after this disturbing video. Police discovering a man shot 16 times. The officers call for an ambulance. You guys got ems coming? Reporter: The victim was in his girlfriend's Cleveland driveway when he was shot. He then managed to drive about a mile away, ending up in neighboring euclid. Please, I feel lightheaded. You're right. Reporter: Euclid ems was some distance away, so, Cleveland police call their city's ems dispatch. But they refuse to send an ambulance because they were just outside city limits. They won't come because it's in your city. Even though it's our victim, they won't come. Just take him to euclid general. What are we waiting for? Reporter: Frustrated, the officers act. Charlie 22, notify euclid we're coming with a gunshot wound. It's taking too long for ems to get here. Reporter: Arriving at the hospital roughly three minutes later. Our station WEWS obtaining Cleveland ems policy saying if an ambulance is available, dispatch will send one if the response time is 15 minutes or less. Why exactly dispatch refused to send an ambulance remains unclear. An inn vest game is now under way. The victim did survive. David? Alex Perez with us. Alex, thank you.

This transcript has been automatically generated and may not be 100% accurate.

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