A family with young children is kicked off a Delta Air Lines flight

Official on board allegedly overheard telling the parents they risk jail and loss of children if they refused to cooperate after paying for seats.
1:33 | 05/04/17

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Transcript for A family with young children is kicked off a Delta Air Lines flight
We turn next tonight to another breaking headline this evening, delta airlines issuing a statement late tonight after another incident caught on video on a plane. At one point you can hear the paern being told they could face jail or lose their children if they refuse to get off. Here's ABC's gio Benitez. Reporter: Tonight, a family of four claiming delta airlines kicked them off a flight with their two toddlers, threatening jail time and even loss of custody. This is a federal offense. You and your wife will be in jail, and your kids will be taken from you. Okay. Reporter: Brian Schear and his family were flying home from Hawaii when a delta employee asked he give up the seat his 1-year-old was sitting in, suggesting the child sit on one of the parents lap. I bought this seat and you need to leave us alone. Reporter: Schear says the ticket was originally purchased his oldest son. But he went home early. He claims he asked delta gate agents to let his one year old use the seat instead, something normally against airline policy. They scanned all of our tickets and let us on the plane. I've got two infants and my wife. We have nowhere to stay. There's no more flights. What are we supposed to do, sleep in the airport? Reporter: Tonight delta apologizing, saying they should have worked to find a solution, It's hard enough to fly with kids by itself and then when we have to go through all that the stress level is astronomical. It's crazy. Reporter: David, the family ended up paying for a hotel and a new flight out of their own pocket. Delta tonight, saying they are reaching out to refund and further compensation. Next tonight here, the new

This transcript has been automatically generated and may not be 100% accurate.

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