Transcript for Mother outraged after hospital confrontation
Next, to the mother who was confused and outraged in north Carolina, trying to get her son help at a hospital emergency room during what she called his, quote, mental health crisis. The violent confrontation erupting with security officers and police all caught on camera. Here's ABC's janai Norman. Reporter: The violent moment caught on camera. A security guard slamming a 16-year-old to the ground after his mother says she took him to the hospital to get help for a mental health crisis. Now, because of how the teen reacted, he's the one facing charges. He was treated like a criminal. Nobody ever treated him like a patient. Reporter: Security footage obtained by the family's attorney shows 16-year-old Hayden long in front of the hospital. His mom motioning for help from security as her son shoves her. Then things escalate. The security guard pushing the teen down twice, before drawing a stun gun. You see the teen walk over to the car and then another security guard tackles him. I was still thinking, these men will help. Their goal will be to help me help my son and they didn't do that. Reporter: Lincoln county deputies arrive and say the teen spit blood in a deputy's face, which is a felony. Video shows one deputy punch the handcuffed teen twice in the head, until another deputy stops him and tackles him to the ground. Atrium health officials say their security guards were trying to de-escalate the situation, but that the teen was making dangerous threats. We feel really badly that this young man was injured. But we also feel very strongly that safety is our number one priority. Reporter: And Tom, the sheriff's office says the deputy who punched the teen was disciplined internally for his actions. As for long, his mom tells us he's facing six misdemeanors and a felony and could be charged as
This transcript has been automatically generated and may not be 100% accurate.