What Would You Do: Bakery employee denies a wedding cake for a lesbian couple

A lesbian couple enters a bakery with hopes of buying a cake for their wedding. The baker, however, says gay marriage conflicts with his beliefs. Who will customers side with in these divided times?
7:01 | 06/16/18

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Transcript for What Would You Do: Bakery employee denies a wedding cake for a lesbian couple
Gay marriage. It became legal in the U.S. In 2015, but in 2018, some say it clashes with their religious beliefs. Take jack Phillips. He's at the center of the landmark supreme court ruling that came down just two weeks ago. The case pitting a cake maker in Colorado against a gay couple who wanted to buy a wedding cake from him. Gay rights -- It's about the right of people to receive equal service at a place of business anyone else would. Against religious convictions -- This is a religious ceremony that goes in direct conflict with my faith. Talk about a hot button issue. Let's just bake a cake for everyone who wants a cake to be baked. And that's why we set up shot at a little cake bakery in park ridge, New Jersey. We wanted to set an appointment for cake testing. What kind of cake? A wedding cake. A wedding cake. We like this cake but we wanted to know if it would go with this topper. You're having a lesbian wedding? Yes. I can't serve you. We can't do a lesbian wedding. I don't do one. I'm sorry. And that quickly catches the attention of these women who spring into action. We would like to cancel our appointment, if you're not going to serve them we're going to go too. Ladies, I'm sorry. What am I supposed to do? I should compromise my morals for a price? No, we're not saying that you should, but we're going to take our business elsewhere and there's no reason you cannot serve them. But she's marrying a man. They're not, they're marrying each other. And that's great for them. If they love each other, that's great. And they'll go somewhere where they will get served. Unfortunately you will not do that so we are going to leave actually as well. As the women walk out, they take our couple with them. Come on, ladies. I'm sorry. I'm so upset, I'm shaking. Time to let them in on our little secret. Let's go get them. Are they outside? What's going on here? I am John Quinones with the TV show, "What would you do?" Oh, my god. I have seen this before! Can we go back in and eat some cake? This happens in life sometimes, in real life. What do you say to that? There is no reason why people who are gay cannot be in love and get married. And everybody deserves the same service. Why should I get different service because I'm marrying a man? Like Megan and Lori, most of the people we encountered throughout the day were quick to defend our couple. It's wrong, it's wrong, but I can tell you that I won't come anymore. And some folks called Peter's behavior not only bad, but bad business. You don't impose your personal opinion on a customer. I'm sorry that he treated you that way. Nobody should ever feel belittled for who they love. And he doesn't represent all of us. Others used religion to defend the women. Do you believe in god? Yeah, very much so. And if god didn't want 'em this way, he wouldn't have made 'em this way. Correct? When you get to god he doesn't judge you by your sexuality, he judges you by what kind of individual you are. Throughout the day, emotions run high. I'm so sorry. I feel like crying for you. I'm sorry. That's not right. I'm appalled by your behavior, actually. They're human beings. Just like all of us. And then along comes this couple. He says he doesn't believe in same-sex marriage but feels the couple should not be discriminated against. They're entitled to love who they want to, the way that they want to, without the judgment of somebody else. But they're lesbians. Period. There's no other way to say it. But that's just, that's them. Back in the day, just because I'm black, they wouldn't allow me to walk in and sit at one of these tables and that was somebody's personal belief, because I'm black, that they didn't have to serve me. You know, this is how I feel. How you doing? Are we on TV? Are we on TV? Are you okay? You're heart's beating. You were shaken by this. Yeah. Yeah. You're in tears. Yeah. Why? It's just not fair. Making a judgment call just because that person does not believe the way you do is, is just as, the same situation as, you know, not allowing me to sit down at a restaurant because of the color of my skin. You were pulling him out the door. I didn't want him to get in trouble or anything. I'm like, "Let's just go, let's mind our business and just go." But they should be able to buy wherever they wanna buy. But not everyone agrees with that. I'm with you. The platform is unbelievable. Just go on with your own life, don't show anybody your topper, and put it on the damn cake yourself. And she's not the only one who feels that way. I just don't believe in it. It's the one thing, every time I hear that they legalize it in a state, I'm shaking my head. Erin Kristoff is shaking her head too, but for a different reason. We're getting married. You're having a lesbian wedding. Yeah, isn't exciting? You two are getting married? Yes. In riverdale. Ladies, I'm just going to be clear with you. I won't do a cake for a lesbian wedding. So you can take this back. We tell our actors to push it a little further. It's disgusting. Literally, I cannot abide the lifestyle that you've chosen. It's really appalling to me so please take that and go. We'll go somewhere else. My aunt just got married in Brooklyn and they had a beautiful cake. Really? Yeah, I'm really freaked out, I kinda feel like I'm on TV right now. This just really couldn't have just happened. Sorry, are you guys still here? You're disturbing my customers, can you just please leave. Just go! This has to be fake. I can't believe this. I can't believe this. Thanks a lot. I'm sorry, ma'am. I just can't sell out my beliefs. I don't agree with what you just did, it was horrible. And now it's time to give Erin her cake. Here's your cake, ma'am. I knew it! Wow. Holy, am I allowed to curse? Yes. Holy , that was insane! Turns out she was right about her suspicions with us and the clerk. First of all -- Yeah? I was like, I don't understand how this guy is turning away lesbians. I know. That's right. Peter is actually gay. It feels difficult for you to say these things. Yeah, it is. It's very emotional. It's hard. Throughout the emotional day of filming, the resounding message was that people deserve to be served regardless of personal beliefs. It's a sentiment that really takes the cake.

This transcript has been automatically generated and may not be 100% accurate.

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