New report helps consumers battle surge in online scams

With online shopping scams on the rise, "GMA" has a first look at the Better Business Bureau's new scam report on tips for protecting yourself.
1:20 | 10/27/20

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Transcript for New report helps consumers battle surge in online scams
Now we have an ABC news exclusive with online scams on the rise. We have a first look at the better business bureau's new scam report. Rebecca Jarvis is here with all those details for us and how you can protect yourself. Good morning, Rebecca. Reporter: Good morning to you, robin and with more people shopping online during the pandemic, the better business bureau has seen a surge in these online purchase scams. Last year about 24% of these scams were online purchase scams. This year it's now more than 38% and a staggering 80% of consumers say they have lost money on them. On average $93. The most likely place of purchase is on social media. So how can you protect yourself? First of all, that tried and true rule if it looks too good to be true it probably is. Also double-check for grammar error, spelling mistakes, often a dead giveaway it's a scammer behind the website. The other thing, check the age of the website through domain age checkers. There's a lot of these tool as valuable online where you enter the domain of the website and it tells you how long it's been around and finally, robin, double-check those third party independent reviews. They will often be angry consumers if there's a problem on that site. You've got that right. All right, such great insight there and advice, thank you so much, Rebecca.

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