Man describes bungee cord accident aboard cruise ship

Casey Holladay said he was unsure if he'd be able to walk again after he plummeted 20 feet on the Skypad trampoline attraction aboard Royal Caribbean's Mariner of the Seas.
2:34 | 03/21/19

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Transcript for Man describes bungee cord accident aboard cruise ship
Great tournament. Cannot wait to start watching A lawsuit over a cruise ship accident an a passenger injured when a bungee cord snapped. Now he is speaking out and Victor Oquendo, this happened in February and he's still recovering now. Reporter: That's right, good morning, Michael. One minute Casey Holladay is flying high, next on the ground writhing in pain and the cruise had to be cut short and brought to Miami for treatment and he's happy he's not dead or paralyzed. Whoa. Reporter: Watch the moment things turn from fun to frightening for Casey Holladay high above Reagan's "Mariner of the seas." Suddenly plummeting 20 feet landing on the hard deck. Are you okay? Reporter: Bungees on the popular sky pad trampoline attraction appearing to snap. All of a sudden I'm on the ground. Not sure if I could walk ever again. Reporter: Holladay suffering a fractured pelvis, bruised ribs and dislocated shoulder seen here on a stretcher before being taken to the hospital in Miami where he spent nine days undergoing several surgeries. It's borderline depressing, right? You're not able to enjoy life. Reporter: One month later he's still struggling to get around filing suit claiming the cruise line failed to inspect and maintain the ride as similar companies who operate these types of activities do on land. If the operation manuals are being followed, if the inspections are taking place, if the crew is properly trained and experienced an accident like this should never ever happen. Reporter: Also upsetting Holladay, the way he says his girlfriend and friends were treated after the fall. Royal caribbean staff appearing to block them from recording the incident. I'm hearing the security guard telling my friends to stop filming. I'm hearing all these thing, why am I not being attended to. Reporter: Holladay did not want to pass up a shot on the sky pad billed as gravity defying fun. It's the kind of attraction the entire industry hopes will attract a younger crowd. Roy Moore putting $100 million into upgrades on this ship alone to include more options like the sky pad to lure millennials. All my other friends tried it and that's when we decided to check it out and obviously didn't go as planned. Reporter: In a statement royal caribbean says they do not comment on pending litigation. We asked if the sky pad is still in use and how they train their employees. They declined to answer our questions. Big questions there. Okay, Victor, thank you.

This transcript has been automatically generated and may not be 100% accurate.

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