'She's a very calming person:' Mother-in-law of Southwest hero pilot

"I know that her first thought was for her passengers, and if she wasn't calm, they certainly were not going to be," Virginia Shults told "Good Morning America."
1:41 | 04/19/18

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Transcript for 'She's a very calming person:' Mother-in-law of Southwest hero pilot
She's a very calming person. I have never seen her angry. She's. A very intelligent person. And one who has. Worked diligently worked everything she has in life. She says. Worked for everything she had she put herself through college. She was determined to be a naval pilot and was. And she wanted to be it commercial it we're stuck with fair and she is. So I think she has treatment histories area. It was a quite difficult at first because. There were many females then. And then when she was honorably discharged from the navy what she went on to workers west airlines. And I think she encountered some of those same prejudice that verse. Because there weren't very many. Women pilots. Not only for Southwest Airlines but any air lines so. I think she it was hard for her and I think she had to prove herself horse. It's just my opinion and mail that I note that her first what's her passengers. And she wasn't calm but certainly we're not going to be. It shows that Tammy she wanted them to know she wasn't. Just the pilot of that plane Houston person. She's a caring. Loving. Interest it Kirsten and she wanted to know I'm out there without being.

This transcript has been automatically generated and may not be 100% accurate.

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