Transcript for Battle Brewing at Starbucks: Lawsuit Over Too Much Ice Claim
Now to a battle that's brewing at Starbucks. The coffee giant facing a new lawsuit this morning. Starbucks being accused of underfilling cups. To make more money. Reporter: A venti, 14 ounces of coffee and ten ounces of ice. This morning, coffee giant is fighting back. A new federal lawsuit allegedly that Starbucks is ugh burning their customers when it comes to ice beverages. Saying it serves up more ice than coffee. To make more money and higher profits. This Chicago resident filing a proposed class-action lawsuit. A Starbucks who orders a cold drink receives much less than advertised. The lawsuit attempting to roast the company. Starbucks customers have experienced rapidly rising prices. In the meantime Starbucks has bought on the and taken over smaller competitors. He said his clients want Starbucks to stop the practice and stop deceiving their customers. $5 million to repay any customer that has purchased an ice beverage within the past ten years. Starbucks responding to the lawsuit telling ABC news saying, we are aware of the plaintiff's claims which we fully believe to be without merit. Our customers understand and expect that ice is an essential component of any "Iced" beverage. If a customer is not satisfied with their beverage preparation, we'll gladly remade it. Hard to say what a judge is going to say about this since you can ask for less ice. I do it.
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