World's Largest Automaker Apologizes

Volkswagen vows to win back trust after scandal over emission tests grows with 11 million cars affected.
1:50 | 09/22/15

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Transcript for World's Largest Automaker Apologizes
From these wastohingn monks holding a pope viewing party -- Turn your ears, because he's comingpe scacifilly today sso in thndme ag I think we need to be ready to hear whatever it is that he has to say. My baby is witnessing the pope. Reporter: To children, hoping to catch a glimpse of him on the street. Everyone is excited here, those people waiting on the side of the road tonight? Ep Rr:orte I hes here in Washington, staying at essentially the Vatican embassy here in Washington, D.C. The pope sleeps in back at the can. He gave up the papal apartment. At to have you with us here, as well. A it's one of the half million U.S. Cars with software that defeats emission tests. Is it criminal? It does feel criminal. Reporter: How are you feeling? I am just so disappointed and frankly, just pissed off. Reporter: The vw cheat begins here at an emissions testing station. Since 2009, vw inserted software that sensed when one of its diesel cars is hooked up for a check. The controls limiting emissions would then switch on. But after the test, the controls switched off, meaning the car would emit I legal levels of pollutants, up to 40 times higher than allowed. "We are working hard to find out exactly what happened," vw's cee said in a video. Just last night in New York vw celebrated with Lenny Kravitz, the unveiling of a new car in the midst of this crisis. Vw's U.S. President. Our company was dishonest. And in my German words we have totally screwed up. Reporter: Car owners are worried about the value of their vehicles, and how they will be fixed. Criminal investigators are looking into this matter, and some are wondering, David, if this vw brand can actually survive.

This transcript has been automatically generated and may not be 100% accurate.

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