BBB issues warning over electronic personal assistants

The Better Business Bureau says a red flag you are talking to a scammer is if they ask you to pay by wire transfer or pre-paid debit card.
1:18 | 08/16/19

Coming up in the next {{countdown}} {{countdownlbl}}

Coming up next:

{{nextVideo.title}}

{{nextVideo.description}}

Skip to this video now

Now Playing:

{{currentVideo.title}}

Comments
Related Extras
Related Videos
Video Transcript
Transcript for BBB issues warning over electronic personal assistants
Now to an ABC news exclusive, the better business bureau set to issue a warning today about a scam involving those electronic personal assistants. Gio Benitez is here with more. We're talking about siri, and Alexa, things like that. Reporter: Those personal devices, you have got Google and siri, and Alexa. They have simplified the lives of millions of people, but the better business bureau is warning there is one thing we should be doing the old fashioned way, finding phone numbers for businesses and dialing them ourselves. The scammers have worked their way up the search results with phony numbers for real companies and it may be difficult for your smart device to recognize it. The bbc says they ask you to pay by wire transfer or prepaid debit card. I miss the days of the phone book, I guess. What can people do to avoid falling victim to this? They say, be careful when searching for numbers. Be aware of fake ads, and always make payments with a credit card because a wire transfer or prepaid debit card is like paying cash. Once it's gone, it's gone. When reached for comment, Google said it works hard to protect people from scammers and removes fake numbers when they're reported. Apple declined to comment, and we did not hear back from Amazon.

This transcript has been automatically generated and may not be 100% accurate.

{"duration":"1:18","description":"The Better Business Bureau says a red flag you are talking to a scammer is if they ask you to pay by wire transfer or pre-paid debit card.","mediaType":"default","section":"ABCNews/GMA","id":"65010354","title":"BBB issues warning over electronic personal assistants","url":"/GMA/News/video/bbb-issues-warning-electronic-personal-assistants-65010354"}