Transcript for Terrifying video of family’s hacked Ring camera system
serious news here that rash of attacks using home security cameras, hackers finding their way in and terrifying families. Will reeve is here with more on what you need to know to keep your house secure. Good morning, will. Reporter: Yeah, good morning, Cecilia. It keeps happening. More and more customers coming forward about alleged hackers breaking into their devices and wreaking havoc, scaring children, using hateful language and even demanding money. This morning there are growing concerns from customers around the country that hackers are increasingly breaking into their ring home security cameras. Using the popular devices to spy on -- Come on, wake up. Taunt. And even extort residents. Listen to this. Pay this 50 Bitcoin ransom or else you will get terminated yourself right now. Reporter: That's the voice of an alleged hacker who gained access to tanny's camera in Texas. It was coming from the camera and catches you off guard. Reporter: Other disturbing videos surfaced. In Florida an alleged hacker hurling racist comments. Did your child come out black or like kind of light-skinned? Reporter: Watch as this 8-year-old girl searches her home for an intruder. I'm your best friend. I'm Santa Claus. Mommy! Reporter: Experts say this is part of a larger security crisis affecting the ever growing market for smart home devices connected to the internet like doorbells and hidden cameras. It's not a breach of ring accounts. It's that they're finding breached passwords and user names from other incidents totally unrelated and then checking to see if users of ring accounts have reused passwords on multiple services. Reporter: Meanwhile ring responding with a statement saying, quote, we have no evidence of an unauthorized intrusion or compromise of ring's systems or network. Unfortunately, when the same user name and password is reused on multiple services it's possible for bad arcs to gain access to many accounts. Companies are really concerned about too much friction, just too much effort to set up the device. They're worried that if it's too hard, someone just won't do it. Reporter: Experts say to combat this problem customers should practice good password hygiene and enable two-factor authentication to keep bad actors away but also say this is just the beginning of a larger issue with the internet of things, everything being connected makes everyone vulnerable, guys. Okay, so disturbing. Our tech correspondent Becky Worley joins us now from San Francisco. A lot of questions on this one, Becky. So disturbing what we just saw. How are people getting hacked? We have a sense? As will said and the company told him, they told me, they have not been breached. They think these are isolated incidences where a hacker gained access to an individual ring owner's user name and password. Let's say he used the same password for every log-on. You bought something from a site that ends up getting hacked, criminals can see if it works on other sites and have access to every one of your account. What can we do? The basics, tart by your wi-fi. Needs to be password protected. You want to turn on auto updates for iot internet of thing apps so they have the latest security all done on your phone in the settings and make sure your account has a strong password. Cap, lowercase, numbers but it's not just having a strong password you have to have a unique password for sensitive accounts. Here's the deal. There's no way you can remember the unique passwords you'd need for all your accounts, so you really need to use a password manager like last pass that serves as the master vault. I don't know if you relate to this. I can't even remember where I parked the car at the mall so a ton of eight-digit unique passwords, forget it. But it is so important, George and Cecilia, really important to invest the time. Yeah, really is. Good tips there. Thanks, Becky. Thank you, Becky.
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