UPS temporarily stops collecting orders from Gap, Nike and more

The Wall Street Journal reports UPS instructed drivers to temporarily stop collecting orders from six large retailers after too many packages exceeded delivery capacity.
2:32 | 12/03/20

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Transcript for UPS temporarily stops collecting orders from Gap, Nike and more
with delivery services which are pushed to their limits. U.P.S. Reportedly telling drivers not to pick up packages temporarily from some top retailers like gap and Nike. Will reeve has more on what to expect for the holidays. Good morning, will. Reporter: Good morning, Michael. Americans spent nearly $20 billion online between black Friday and cyber Monday. All that stuff needs to get shipped and FedEx and U.P.S. For months now have been operating at levels typically only seen around the Christmas season. You add that all up and the system that millions of people around the country rely on is under severe pressure. This morning, signs of possible cracks in the holiday shipping system. U.P.S. Reportedly pumping the brakes on picking up packages from major stores. After a record-breaking cyber Monday, the shipping giant trucking its drivers nationwide to temporarily stop collecting orders from six large retailers including gap, Nike and Macy's. According to "The Wall Street journal." They told these large shippers months ahead of time that, you know, this is the allocation for certain days for certain weeks but if you're going to go over that we won't pick up your packages. Reporter: Consumers spent $10.8 billion online on cyber Monday. Just three days after a record-breaking $9 billion spent online on Black Friday. Factor in the millions shopping online for household essentials and could mean a surplus of 7 million packages being shipped per day between now and Christmas. Something that -- It's difficult for them to expand their network in such a short time and handle such a huge surge in the volume for essential items. Reporter: U.P.S. Assuring deliveries will get made. They just might be delayed saying if demand exceeds planned allocations we will work with our larger customers to ensure that the volume gets picked up and delivered. What does this mean for all of us trying to get things in time for Christmas? Michael, Tuesday, December 15th is the big date to keep in mind. That is the cutoff for ground shipping for U.P.S., the postal service and FedEx. They are clearly up early working hard to get you what you need for this holiday season, Michael. I never shop that early but I'll give it a shot. All right, will. Thank you so much.

This transcript has been automatically generated and may not be 100% accurate.

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