‘Everybody was … burned’: Survivor of volcanic eruption says

Geoff and Lillani Hopkins used their tour boat to rescue people off New Zealand’s White Island; Americans are among the eight still missing, but a flyover showed “no signs of life.”
2:07 | 12/11/19

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Transcript for ‘Everybody was … burned’: Survivor of volcanic eruption says
And next, the deadly volcano eruption in New Zealand. New reporting tonight. Eight Americans known to be on the island at the time. Tourists speeding away from the smoke and ash. At least six dead from this. And among the injured, an American couple, they were there on their honeymoon. And tonight, right here, you will hear the husband's call to family back home. Both of them burned badly. The new husband could not even hold the cell phone. And tonight, questions about how tourists were allowed on that island when the volcano risk was so high. ABC's Marcus Moore now on the scene in New Zealand for us. Reporter: Tonight, with the death toll from Monday's volcano eruption rising, hope is fading that survivors will be found. We got to get out of here! Reporter: 47 people, including nine Americans, were on whakaari voel Kay know Monday when it erupted, ash soaring 12,000 feet into the air. Some forced to jump into the father and daughter geoff and lillani Hopkins used their tour boat to rescue as many as they could. We had 23 on the boat that we had. And five of those are now deceased. Reporter: Lauren and Matthew urey from Richmond, Virginia, were on their honeymoon. Matthew's mother sharing the voicemail she says her son left her with "Inside edition." This isn't a joke. The volcano actually erupted while we were on the island. Lauren and I got pretty badly burned, so, we're at the hospital in New Zealand. My hands are burned so I can't use my phone. Reporter: And that is white island in the distance, about 30 miles off of the shoreline here, and more than a day after that deadly eruption, steam is still rising into the air. According to officials, Americans are among the eight still missing on the eye land. But police say a flyover Monday showed, quote, no signs of life. A makeshift memorial is growing tonight. To those who have lost or are missing family and friends, we share in your grief and sorrow and we are devastated. Reporter: And David, police here in New Zealand have launched an investigation. And the alert level was raised just a few weeks before the eruption, but officials said it was safe to go there on the volcano, but police say it is possible that criminal charges could be filed at some point. David? All right, Marcus Moore reporting in from New Zealand.

This transcript has been automatically generated and may not be 100% accurate.

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