Lowe's Employee Asked Not to Make Delivery Because He Was Black

Customer insisted on deliveries being made by only white drivers.
1:24 | 08/12/15

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Transcript for Lowe's Employee Asked Not to Make Delivery Because He Was Black
Next tonight, three managers at a Lowe's store in Virginia are out of a job tonight, fired after calling back one of their drivers out on a delivery. The customer of the driver was on the way to see allegedly wanted only a white person to make the delivery. Here's Mara schiavocampo. Reporter: Tonight, home improvement retailer Lowe's apologizing after pulling a veteran employee from a job because he is black. And then I got a phone call, on the phone telling me to take the delivery back, saying that I couldn't do the delivery. Reporter: Danville, Virginia driver Marcus Bradley saying he was told the customer didn't want a black man in the house. Shockingly, the store honored the request. I mean I thought that Lowes would take up for me. Reporter: So who did take up for him? His fellow driver of 11-years refusing to complete the delivery with a new white partner. To me it just ain't right for a business that we work at to go along with the woman's wishes. Reporter: In a statement, Lowe's says, "We have zero tolerance for behavior of that kind. We have apologized." But one person who is not sorry, the homeowner, as she told ABC affiliate station WSET. Do you feel bad about the delivery driver? No, I don't feel bad about nothing. Reporter: In their statement Lowe's adds that the three managers who were part of that decision no longer work for the company and say an executive traveled to Virginia to personally apologize to Bradley. Thank you.

This transcript has been automatically generated and may not be 100% accurate.

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