Transcript for Alleged Gunman Surrenders After Holding People in Oklahoma Office Hostage
But begin with the terrifying hostage situation with a happy ending. A gunman is in custody this morning after holding people in an office building for four hours. A woman held captive helped negotiate his sur render and spoke to ABC news exclusively. Ryan Owens joins us from Norman, Oklahoma with the score. Reporter: Good morning. Can't wait to tell this courageous woman's story. She has nerves of steel. What she did ensured the hostage drama ended peacefully. Dozens of workers flee after a gunman storms into an Oklahoma office complex. But four hours later, two hostages remain. I just felt the more I could get him to like me, the less he would hurt me. Reporter: Jennifer showcat may be under pressure, while her male coworker was locked in his office, she spent hours face to face with the gunman who shot his way into the law office. I dove down as soon as I heard the shots. Underneath my desk hoping he hadn't seen me. He's like, ma'am, please get up, stand up. I'm not going to hurt you. 29-year-old Devin Rogers kept his word, but also kept this wife and mother of two hostage. My emotions shut down. Survival mode. Reporter: She texted her family and friends, trying to assure them she was safe. There's a gunman in the office, please call mom. This is no joke. Reporter: Remarkable, she said he was kind and courteous, even asking her permission to smoke a cigarette. He said he was a veteran who served in Iraq and Afghanistan. He had no more value to society. Could not find work that would pay him above minimum wage. He ed to go to vajail and negotiate the terms. Reporter: She helped the hostage-taker negotiate his surrender. This morning, she has sympathy for the man who pointed a gun at her for all those hours. I think he needs to get the help he needs. I did not feel like, you know, he was a psycho path. He was just a person who just snapped. Reporter: Jennifer said the gunman told her he picked the building behind me completely at random. He's from California and doesn't know a soul here in Oklahoma. Police here will be working hard to try to figure that out today. Meanwhile, we know a certain paralegal, George, who will be enjoying a day off. She earned it. I would say so. Thanks very much.
This transcript has been automatically generated and may not be 100% accurate.