83-year-old hurt in accident with William and Kate's convoy

William and Kate, the Duke and Duchess of Cambridge, speak out on the incident where the woman was injured in an accident with a part of their convoy.
2:37 | 06/19/19

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Transcript for 83-year-old hurt in accident with William and Kate's convoy
Our "Gma" cover story, that car accident involving the royal convoy seriously injuring an 83-year-old woman and go back to Stephanie Ramos who has the latest, what the duke and duchess are saying. Good morning again. Reporter: We have heard from the palace and they are concerned and may visit the injured woman. Overnight, a police motorbike leaving the duke and duchess' mode cade own injured woman. Someone who saw it happen tells "The sun" his bike hit her and she pun around off her feet and fell badly on the floor. Police are investigating adding that the 83-year-old identified as Irene Mayer is in the hospital with serious injuries but her condition is stable. A statement saying that the duke and duchess are deeply concerned and saddened by the accident. Their royal highnesses have sent their best rischs to Irene and family and will stay in touch throughout every -- ? They have reached out to the family to the woman and they sent a note and some flowers and they've obviously made it clear they intend to maintain that contact. Reporter: They responded swiftly unlike the palace's reaction when 97-year-old for instance Philip collided with a car and was slow about contacting anyone. This is the third accident involving a member of the royal family. They were taking day at a procession when it happened. A busy time on the calendar with William and Kate also attending royal ascot yesterday seen here riding in a carriage, perhaps a safer form of royal transport. In the opening trance session of the event. Missing, Meghan, the duchess of Sussex who remains on maternity leave. Voile conveys don't usually stop but keep driving for security reasons so will and Kate wouldn't have known about it until they are rived at Windsor. Both keeping a close eye on the woman's recovery, she's 83 so everyone here is very concerned. Rightfully so. Wishing for a full recovery. Thank you.

This transcript has been automatically generated and may not be 100% accurate.

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